Americas Hybrid Contract $140,100– $223,900

Ciena is hiring a Commercial Management Leader

About the Role

Lead the commercial direction for the Americas by overseeing the full lifecycle of opportunities, from initial qualification to post-award oversight. This role is central to shaping how deals are structured, evaluated, and approved, ensuring alignment with financial health, risk standards, and long-term customer value.

Key Responsibilities

  • Direct the commercial strategy for high-impact opportunities, guiding decisions on pricing, revenue models, risk, and contract design
  • Define and maintain regional commercial policies that support scalable, compliant, and competitive deal execution
  • Oversee deal governance processes, ensuring adherence to financial controls, corporate risk frameworks, and operational standards
  • Collaborate with Sales, Services, Product, Finance, Legal, and Operations to align commercial approaches with broader business goals
  • Advise in high-level customer discussions, strategic planning sessions, and complex negotiations
  • Recruit, develop, and lead a team of commercial professionals, fostering a culture of rigor, consistency, and continuous improvement

Qualifications

Successful candidates will bring 10 to 12+ years of progressive experience in commercial operations, deal management, or related functions. Expertise in pricing, financial modeling, contract structuring, and risk assessment is essential. A track record of influencing executive stakeholders and operating effectively in fast-moving, complex environments is required. A bachelor’s degree in Business, Finance, Engineering, or a related field is expected.

Preference will be given to those with an MBA or advanced degree, experience in telecommunications or technology sectors, executive negotiation experience across product and service portfolios, leadership in team development, and collaboration within global, matrixed organizations.

Work Environment

This role operates in a hybrid model across the Americas, offering flexibility to balance in-person collaboration and remote work. The organization supports a people-first culture that values well-being, inclusion, personal growth, and respect.

Benefits & Compensation

Comprehensive benefits include medical, dental, and vision coverage, 401(K) or DCPP with company match, Employee Stock Purchase Program, Employee Assistance Program, paid time off, holidays, and compliance with local leave regulations. Eligible roles may receive a discretionary bonus or sales commission. Base salary ranges from $140,100–$223,900 in the U.S. and C$110,900–C$177,100 in Canada.

The company is committed to equal opportunity, including for individuals with disabilities and protected veterans, and maintains a workplace free from discrimination.

Required Skills
commercial managementdeal desk leadershipstrategic commercial operationscomplex deal strategycommercial governancepricing analysisprofitability assessmentP&L evaluationcontract structuringcommercial negotiationsrisk managementfinancial risk assessmentinfluencing stakeholdersexecutive communication commercial managementdeal desk leadershipstrategic commercial operationscomplex deal strategycommercial governancepricing analysisprofitability assessmentP&L evaluationcontract structuringcommercial negotiationsrisk managementfinancial risk assessmentinfluencing stakeholdersexecutive communication
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About company
Ciena

Ciena delivers the fastest network solutions to power cloud, AI, and digital transformation with high-speed, scalable, and secure connectivity.

As the global leader in high-speed connectivity, Ciena empowers customers, partners, and communities to thrive in the AI era. The company builds advanced networks to support exponential growth in bandwidth demand.

Ciena's networking systems, components, automation software, and services revolutionize data transmission and network management, enabling innovation and operational efficiency.

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Job Details
Category management
Posted 19 days ago