This role is responsible for managing the full cycle of accounts receivable and collections activities. The specialist ensures invoices are accurate, follows up on overdue accounts, and drives timely cash collection through proactive customer engagement and effective prioritization.
Key Responsibilities
- Monitor and manage outstanding receivables, initiating timely follow-ups to accelerate payment collection
- Investigate and resolve billing or payment discrepancies by analyzing account data and coordinating with internal teams and customers
- Conduct regular audits and reconciliations to maintain billing accuracy and data integrity
- Ensure all financial documentation complies with company policies and regulatory standards
- Collaborate with cross-functional partners to verify payment details and support accurate processing
- Generate and distribute reports on receivables to support financial decision-making
- Identify and implement process improvements to enhance efficiency in collections workflows
- Stay current with industry developments and evolving best practices in accounts receivable management
Qualifications
Candidates must have at least two years of experience in collections or a related financial role. Strong analytical abilities and advanced proficiency in Excel are essential. Familiarity with enterprise systems such as ERP JDE, SAP, Salesforce, or NIS is required. Proficiency in English at C1 level and experience with Microsoft Office applications, including Word and PowerPoint, are necessary. Prior experience in a Shared Service Center environment is an advantage.
