Our Mission:ButterflyMX is transforming access control, letting people open and manage doors & gates straight from their smartphones. Our tech is already powering more than 17,000+ properties worldwide — from multifamily complexes to commercial spaces and student housing. We're working with the real estate industry's most respected names, creating solutions that slash operating costs and make tenants genuinely happy..
Our Solution: Gone are the days of complex building wiring and in-unit hardware. Now, developers and property owners can simplify access management. Property managers get a powerful online dashboard to grant, revoke, and track building entry. Residents? They just tap their phone to enter, invite guests, and see who's trying to get in.
Our Culture & Values: Our people are our superpower. As a distributed, mostly remote team, we're hunting for smart, passionate collaborators who are AI-forward and refreshingly down-to-earth. We're united by a commitment to excellence, driven by core values that include delighting customers, taking ownership, speaking up, thinking big while executing small, and staying tenacious.
We're looking for an entrepreneurial Collections Manager to supercharge our accounts receivable performance. This high-volume role demands top-tier organizational, communication, and analytical chops. You'll need supreme professionalism, strong leadership skills, and ironclad integrity. Reporting to our Director of A/R, A/P, and Financial Operations, this position is perfect for data-driven professionals who get excited about automation, AI tools, and optimizing financial operations in a fast-moving organization.
- Drive accounts receivable improvements through strategic collection approaches and ensuring clients pay on time
- Handle escalated disputes and customer inquiries, solving payment roadblocks proactively
- Proactively contact clients to collect outstanding balances — always courteous, professional, and persistent
- Lead high-volume invoice collection, ensuring swift follow-ups to minimize outstanding A/R balances
- Manage dunning letters, payment reminders, and client communications to support proactive collections
- Lead and support the Collections Specialists team by actively participating and providing continuous guidance
- Manage team training and performance assessments
- Continuously refine collections processes to reduce open A/R days and stabilize cash flow
- Implement and evolve automation and AI solutions to streamline manual tasks and boost team productivity
- Build and maintain real-time dashboards tracking key performance metrics
- Use data analytics to identify high-risk accounts and optimize collection strategies
- Cross-departmental collaboration to enhance forecasting and deliver actionable business insights
Requirements
- Minimum 10 years collections experience with extensive client interaction
- Proven ability to lead and mentor teams in high-volume collections environments
- Extensive experience managing large invoice and transactional data volumes
- Advanced proficiency in data analysis, dashboard tools like Power BI and Tableau
- Strong background in automation platforms, AI-based tools, and process optimization
- Familiarity with Intacct contracts and A/R systems is a plus
- Laser-focused on details, goal-oriented, committed to data integrity
- Exceptional multitasking skills with high-pressure performance
- Outgoing, empathetic, with a customer-first mindset
- Demonstrated experience leveraging AI tools professionally and personally. We're an AI-forward organization where AI optimization is key in every role.
Benefits
- Comprehensive Medical (90% company-covered), Dental, and Vision plans (100% covered) from day one
- 401(k) plan with company match
- 13 paid holidays, 25 PTO days
- Paid Family Leave
- Employee Assistance Program
- Quarterly self-care stipends
- Optional benefits including pre-tax FSA/HSA, Dependent Care FSA, Commuter Benefits, Supplemental Life, AD&D, and various insurance options
- And more!
**Please note that all official communications from us will come from a @butterflymx.com or an external ButterlyMX Workable domain. Report any contact from unapproved domains to [email protected].
**Please ensure that you've whitelisted ButterflyMX as an approved domain in your email account, to avoid any issues with our communications going into your spam folders.
ButterflyMX is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. You must have the authorization to work in the US to become an employee. We strive to create an accessible and inclusive experience for all candidates and employees. If you need reasonable accommodations during the application or the recruiting process, please let our recruiting team know.
