ISTA Personnel Solutions South Africa is hiring a remote Collections & Accounts Receivable Specialist to support our US-based client. You will be responsible for managing overdue invoices and ensuring the prompt collection of payments while maintaining accurate accounts receivable records.
What You'll Do
- Proactively follow up on aging customer invoices via phone and email to ensure timely collections.
- Maintain a strong focus on recovering outstanding payments.
- Identify and resolve issues that delay payment, such as incorrect contacts, missing information, or disputes.
- Escalate challenges when necessary while demonstrating strong ownership of all assigned accounts.
- Maintain accurate records of all communications and follow-up activities in internal systems.
- Communicate professionally and assertively to achieve collection targets.
- Collaborate with internal teams to align on account statuses and action plans.
What We're Looking For
- Excellent written and verbal English communication.
- A highly proactive individual who takes full ownership of accounts.
- Goal-driven with a strong focus on collecting outstanding money.
- Assertive, confident, and persistent in driving results.
- Strong problem-solving ability to uncover contacts, resolve account issues, and remove obstacles.
- Professional and calm under pressure.
- Basic computer skills, including MS Office and Outlook.
- Comfortable navigating systems to update records accurately.
Technical Stack
- MS Office
- Outlook
Work Mode
This is a fully remote position requiring work in Eastern Standard Time (EST) hours.
