Cognizant is looking for a Cloud Solution Architect to partner with customers and improve the health, performance, and adoption of their Microsoft 365 environments. You will combine deep technical expertise with strategic guidance to optimize configurations and foster usage growth.
What You'll Do
- Assess Microsoft 365 tenant health across apps, services, and network connectivity.
- Evaluate M365 Apps performance (Office, Teams, Outlook) and optimize configurations for reliability and user experience.
- Review network readiness for Microsoft 365 workloads including bandwidth, latency, and connectivity best practices.
- Analyze usage and adoption metrics to identify gaps and recommend strategies for improving engagement.
- Provide guidance on governance, compliance, and operational processes to strengthen platform health.
- Deliver professional customer-facing documentation summarizing health assessments, usage insights, and recommended next steps.
What We're Looking For
- Minimum 8+ years of hands-on experience with Microsoft 365 administration and optimization.
- Expertise in Microsoft 365 Apps (Office, Teams, Outlook), including managing and optimizing Microsoft Teams for enterprise environments.
- Knowledge of M365 workloads (SharePoint Online, Exchange Online, OneDrive for Business).
- Strong understanding of network connectivity for cloud services.
- Experience with Microsoft Endpoint Manager and device health.
- Familiarity with Microsoft Secure Score, compliance manager, and tenant health dashboards.
- Proven ability to interpret usage analytics and design adoption strategies.
- Understanding of Microsoft 365 health, service incidents, and operational monitoring.
- Experience troubleshooting Microsoft 365 services and analyzing complex tenant and security configurations.
- Background in business continuity planning, incident response coordination, and process maturity assessments.
- Excellent communication and documentation skills for technical and executive audiences.
- Background in technical consulting or assessment-based delivery engagements.
Nice to Have
- Experience with network performance tuning for Microsoft 365 workloads.
- Familiarity with Copilot for M365, Copilot Chat, Copilot Agent.
- Knowledge of Entra ID architecture and identity security best practices including Conditional Access, MFA, and privileged access.
- Familiarity with compliance frameworks such as ISO 22301, NIST SP 800-34, or SOC 2 Type II in the context of operational resilience.
Technical Stack
- Microsoft 365 Apps (Office, Teams, Outlook)
- SharePoint Online, Exchange Online, OneDrive for Business
- Microsoft Endpoint Manager, Microsoft Secure Score
- Copilot for M365, Entra ID
Benefits & Compensation
- Ongoing support and funding with training and development plans.
- Highly competitive benefits and salary package.
- Opportunity to work for leading global companies.
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
