About the Role
Role details below.
Responsibilities
- Research accounts utilizing several programs to ensure database accuracy
- Process documents in preparation for homeowner’s selling their home
- Register new homeowners in system
- Compile records for processing
- Data-entry both within industry specific software and Excel
- Process invoices and payments
- Scanning and assigning documents
Requirements
- High school Diploma or equivalent
- High degree of attention to detail
- Ability to handle large volume of data entry with accuracy
- Must have accurate alpha numeric data entry skills and analytical skills
- Proficient computer skills including Excel and Word
- Must have the ability to provide exceptional customer service to our homeowners and vendors over the phone while communicating in a professional and helpful manner
- Must have clear and concise written communication
- Must be able to troubleshoot, solve problems, work independently while adhering to strict deadlines, and work at a fast pace for a long period of time while maintaining accuracy
Nice to Have
- Previous experience with real estate titles, mortgage, or real estate closings processes is a plus
Benefits
- Hybrid Empowerment Plan - employees are empowered to work in-office and partially remote based on the role and business requirements
- Recognized as Best Places to Work 18 years in a row!
- Fastest Growing Company - Fast Track 50 in 2020
- Work / Life balance
- 5 weeks of PTO to allow for rest, travel, family, and your hobbies
- 11 Annual paid holidays
- 40 paid hours per year for community service activities
- Paid Internal Learning and Development Management System
- Full suite of benefits including - Medical, Dental, Vision, STD/LTD, Life/AD&D and a 401k program
- Free medical clinic in-house (in San Antonio office – virtual appointments for other offices)
- Well-structured career track plan with a 6-month review for compensation increase based on performance
Work Arrangement
Hybrid
Additional Information
- We provide the training necessary to be successful in this role
- This role does not require experience in the industry
- Highly values initiative and the ability to work indepe