Thriveworks is looking for a Clinical Talk Therapist to join our team. In this remote role, you will be an active member of the clinical team, responsible for delivering high-quality synchronous counseling to help improve participants' quality of life and wellbeing. You'll collaborate closely with operations and clinical teams to enhance the participant experience.
What You'll Do
- Deliver 30 hours of direct counseling care per week.
- Take concurrent notes during sessions.
- Complete treatment plans and other required documentation.
- Attend treatment team meetings with the customer, as applicable.
- Attend weekly Synchronous Health team meetings.
- Advocate for the participant regarding their clinical needs.
- Liaise closely with Customer Success activities and requests.
- Bring successful models and techniques from other experiences to support participants.
- Support the development of materials for communication, outreach, and marketing.
- Serve as first point of contact for escalation for displeased participants.
- Report to the Operations team as second point of escalation if concerns are unresolved.
- Keep abreast of new developments in clinical care.
- Perform other duties as assigned.
What We're Looking For
- Licensed LICSW, LMHC, or LMFT (license must be able to practice without supervision) in the state of Massachusetts.
- Informed on state tele-health policies.
- Comfortable with technology and conducting sessions via tele-health.
- Capability to build therapeutic relationships in a virtual platform.
- Polished, professional virtual presence.
- Strong ability to identify markers for appropriate level of care.
- Experience with treating a variety of conditions and disorders as part of a comprehensive treatment plan with an interdisciplinary team.
- Ability to use technologies for administrative and clinical support (scheduling, notes, chat, web-based or app-based interventions).
- Must pass a background check.
- Ability to work remote, in a secure, private location (outpatient office or home office).
- Access to smartphone, laptop, and internet connection.
Nice to Have
- Bilingual a plus.
Team & Environment
You will partner closely with Operations and Clinical teams.
Benefits & Compensation
- Salary range: $80,000 - $84,000 with bonus potential.
- An amazing team culture.
- Professional development & advancement opportunities.
- 401K with 3% employer match.
- Healthcare, Dental, Vision, and life insurance benefits.
- Paid time off and paid holidays.
- Professional EAP program for team members & household.
- Additional coverage options available (Short Term Disability, Long Term Disability, Group Accident Insurance).
Work Mode
This is a fully remote position.
Thriveworks is an Equal Opportunity Employer. Our people are our most valuable assets. We embrace and encourage differences in age, color, disability, ethnicity, gender identity or expression, national origin, physical and mental ability, race, religion, sexual orientation, veteran status, and other characteristics that make our employees unique.
