Australia Hybrid

Sonder.io is hiring a Registered Counsellor

As a Registered Counsellor, you will provide focused, short-term psychological support to individuals through secure online sessions. Operating within a stepped care model, your role centers on helping members build practical self-management skills and move toward measurable mental health goals. You'll conduct up to six therapy sessions daily, ensuring each interaction is grounded in cultural safety, inclusivity, and clinical best practices.

Key Responsibilities

  • Deliver solution-oriented counselling to adults from varied cultural and social backgrounds.
  • Develop and implement individualised care strategies in collaboration with members and other health professionals.
  • Maintain detailed, confidential case documentation in line with professional standards.
  • Engage in regular clinical supervision and quality improvement activities to support ongoing professional development.
  • Escalate complex cases appropriately within multidisciplinary support networks.

Qualifications and Experience

You hold a Bachelor’s degree in Counselling from Australia or New Zealand and are currently registered with NZAC. You bring at least three years of experience in one-on-one adult therapy, with a strong foundation in evidence-based approaches. Your training includes a minimum of 400 hours of instruction and 140 hours of delivered therapy, including 40 hours of recorded sessions completed during placement. You are skilled in assessment, treatment planning, and working effectively within team-based care models.

Work Environment and Benefits

This role offers a hybrid work model, with flexibility to work remotely and collaborate in person, available to candidates in Australia, New Zealand, and the UK. You’ll have access to ongoing professional development, clinical supervision, and a supportive team culture focused on quality care. Additional benefits include free access to a 24/7 wellbeing app for you and your family, annual wellbeing funding, paid parental leave with phased return options, and catered lunches and coffee on specific days. The organisation also offers participation in an Employee Share Option Plan and volunteer leave to support community engagement.

Commitment to Inclusion

The organisation values diversity and encourages applications from people of all backgrounds, including Aboriginal and Torres Strait Islander peoples, individuals with disabilities, and members of LGBTQIA+ communities. Hiring is based on merit, capability, and role alignment. All successful candidates must complete a National Police Check and Working with Children Check due to the nature of the services provided.

About company
Sonder.io
At Sonder, we believe that every person deserves to feel safe, supported, and empowered to be at their best - wherever they are. That’s why we’re redefining workplace health, safety, and wellbeing through a seamless blend of technology and human expertise. Sonder’s mobile platform provides 24/7, real-time support from a dedicated team of safety, medical, and mental health professionals - ensuring that our members receive immediate care when they need it most. In critical situations, we go beyond digital support, offering on-the-ground assistance to manage time-sensitive incidents. By harnessing real-time insights, we enable organisations to take proactive steps toward a healthier, safer future, which leads directly to tangible bottom-line business outcomes. Since our founding in 2017, Sonder has experienced rapid growth, expanding operations across Australia, New Zealand, and the UK. Backed by Australia’s leading venture capital firms, Seek and Blackbird, we are well-capitalised and on a mission to scale globally, partnering with corporations, educational institutions, and government agencies to transform workplace wellbeing at scale. Our impact and scale: - 1,000,000+ members across multiple countries - 200+ team members, plus an extensive network of on-the-ground responders If you’re passionate about using technology and human expertise to drive meaningful change, join us in shaping the future of workplace wellbeing!
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Posted 3 months ago