Solace is seeking a Clinical Operations Associate to bridge clinical excellence with operational execution. You will ensure our clinical programs deliver exceptional value to patients while maintaining high standards of quality and compliance. Help shape how healthcare advocacy operates at scale by working on high-visibility initiatives that directly impact patient outcomes.
What You'll Do
- Take full ownership of your work and responsibility for every last detail.
- Partner closely with engineering, product, and business folks in small multi-disciplinary teams to find elegant solutions to clinical challenges.
- Design and implement processes that allow clinical services to grow without sacrificing personalized care.
- Actively contribute to maintaining and elevating clinical standards, serving as a guardian of quality.
- Convert high-level clinical strategies into executable plans with clear metrics and accountability.
What We're Looking For
- 2+ years in healthcare settings (hospitals, clinics, health tech startups, or consulting).
- An intuitive understanding of what it takes to bring a plan to life.
- Highly adept with various software including CRM systems.
- A bias toward action and execution.
- Familiarity with healthcare operations, including patient flow, quality metrics, and regulatory requirements.
- Ability to see both the big picture and granular details, understanding how individual processes impact overall patient experience.
Technical Stack
- CRM systems
Team & Environment
You'll join a lean, mission-driven, and quickly growing team. You will report directly to the Chief Medical Officer. Solace has a mission-driven culture that is intense, urgent, and precise. This is not a place to coast; the team cares deeply about our work.
Work Mode
This is a remote position open to candidates in the United States.
