Medtronic is seeking a Clinical Consultant II to provide expert clinical, technical, and product knowledge support for our Neurosurgery, Navigation, and Robotic Assisted Surgery portfolio. In this field-based role, you will be a critical resource for customers in the Jacksonville, FL territory, performing installations, delivering training, and providing on-site technical assistance during procedures.
What You'll Do
- Coordinate, support, and collaborate with NRCs and other Enabling Technologies team members for on-site installations.
- Represent Medtronic during technology-enabled procedures to provide technical assistance.
- Maintain system hardware and software to maximize performance, install upgrades, and perform preventative maintenance.
- Provide telephone clinical support and act as the primary customer liaison for repair and technical support issues.
- Provide timely information to the district team regarding customer concerns, issues, and market opportunities.
- Educate and train physicians and hospital personnel on technical matters relating to technology-enabled procedures.
- Continually train members of the Enabling Technologies Clinical Support team.
- Work with sales teams to identify prospective new users for Navigation and Robotics.
- Attend and participate in sales meetings, training programs, conventions, and trade shows as directed.
- Support more complex, new image-guided products and applications.
- Provide input on new product development based on in-field experience and be responsible for documentation at installations.
What We're Looking For
- A High School Diploma or GED with a minimum of 6 years of clinical, medical sales, or medical imaging/navigation/robotics experience.
- An Associate Degree with a minimum of 4 years of relevant experience.
- A Bachelor’s degree with a minimum of 2 years of relevant experience.
- A valid driver's license, active vehicle insurance policy, and the ability to drive approximately 50% of the time within the assigned territory, which may require overnight travel.
- The physical ability to stand, sit, walk, talk, hear, reach, and handle objects.
Nice to Have
- RT and/or MRI certification.
- Prior experience with Image Guided Systems.
- Prior experience with MRI.
- Operating room experience.
- Local qualified candidates and candidates with Medtronic experience are preferred.
Technical Stack
- Medtronic Neurosurgery, Navigation, and Robotic Assisted Surgery products.
- UNIX/LINUX operating systems.
- Image Guided Systems.
- MRI technology.
Team & Environment
You will work closely with NRCs, other Enabling Technologies team members, Spinal Sales, NeuroSurgery Reps, the Enabling Technologies Region Manager, and the Clinical Manager. Collaboration is key to prioritizing customer technical support and service goals.
Benefits & Compensation
- Competitive salary: $68,000.00 - $102,000.00.
- Flexible Benefits Package.
Work Mode
This is a field-based position requiring travel within a territory. The primary location for this role is Jacksonville, FL.
Medtronic seeks out and hires a diverse workforce at every level. We value fresh ideas and inclusive insights to continue as an innovative industry leader.
