Remote (Global) Full-time

Music Evolved Records is hiring a Client Success & Support Specialist Remote, Flexible

About the Role

Prematch is hiring a Client Success & Support Specialist to leverage extensive expertise in customer success and account management. This is a remote, flexible role where you will directly contribute to growth by ensuring client success and delivering meaningful, measurable results.

What You'll Do

  • Support and guide high-value clients using proven marketing systems and strategies.
  • Build and maintain professional relationships that deliver measurable results.
  • Provide expert-level problem-solving, guidance, and coaching to ensure client success.
  • Leverage digital tools and insights to optimize outcomes for clients and colleagues.

What We're Looking For

  • Minimum 7 years’ experience in customer success, account management, or client services.
  • Demonstrated ability to manage complex client relationships and achieve measurable outcomes.
  • Strong communicator with advanced technology, coaching, and problem-solving skills.
  • Self-directed and results-driven professional seeking meaningful work aligned with personal and professional goals.

Benefits & Compensation

  • Flexible, remote-based position designed to fit your lifestyle and priorities.
  • Join a supportive, growth-focused professional team.
  • Performance-based recognition and results-driven rewards.
  • Align your work with values and long-term goals while exploring a new direction.

Work Mode

This is a global, remote position offering significant flexibility.

Required Skills
Customer SuccessClient SupportCommunicationProblem SolvingCRM SoftwareOnboardingCustomer RetentionAnalytical SkillsCross-functional Collaboration
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About company
M

A forward-thinking entertainment company blending music, culture, and mental health advocacy through live and virtual experiences. Its flagship event, The Ebonized Chill Tour, brings together artists, comedians, and wellness leaders to uplift communities across the U.S.

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Job Details
Category other
Posted 4 months ago