Launch Potato is hiring a Client Success Manager

Launch Potato is seeking a Client Success Manager to manage and grow key client relationships. You will execute data-driven performance marketing strategies to exceed customer acquisition goals, while ensuring seamless collaboration across the organization.

What You'll Do

• Act as the primary point of contact for clients, balancing their demands with internal company goals.
• Proactively identify and execute opportunities to scale client accounts, achieving profitability targets within the first 6 months.
• Own the client onboarding experience to decrease time-to-launch through strong internal coordination.
• Manage day-to-day campaign execution, ensuring deliverables are completed on time and aligned with client KPIs.
• Provide daily, weekly, and monthly campaign updates using clear, compelling insights for technical and non-technical audiences.
• Analyze performance data to optimize strategy in real-time and drive better outcomes across client portfolios.
• Establish, develop, and maintain strong business relationships.
• Stay ahead of digital marketing trends, with a strong understanding of affiliate marketing and user acquisition strategies.

What We're Looking For

• Exceptional written and verbal communication skills to explain complex information to diverse stakeholders.
• A proven track record in day-to-day client management, handling multiple accounts concurrently with strong attention to detail.
• Strong negotiation skills and the ability to leverage data to showcase performance that aids business growth.
• Strong analytical skills to decipher data and translate insights into actionable recommendations.
• The ability to build and nurture client relationships while proactively identifying growth opportunities.
• 2+ years of digital marketing or affiliate marketing experience, with a focus on performance marketing and client relationship management.

Nice to Have

• Familiarity with tracking platforms and reporting tools such as Everflow, Tune, HasOffers, or Looker.

Team & Environment

You will join a diverse, energetic, high-performing, and entrepreneurial team culture.

Work Mode

This is a remote position open to candidates in Cali, Colombia.

We are proud to be an Equal Employment Opportunity company. We value diversity, equity, and inclusion. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.