Sezzle is looking for a Client Success Associate to build and maintain strong client relationships, ensuring client satisfaction and company success. This entry-level remote role offers professional growth and the opportunity to work with a variety of industries.
What You'll Do
- Build and maintain strong, long-lasting client relationships.
- Ensure the timely and successful delivery of our solutions according to client needs and objectives.
- Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders.
- Identify and grow opportunities within the territory and collaborate with sales teams to ensure growth attainment.
- Assist with challenging client requests or issue escalations as needed.
- Provide assistance across a variety of administrative and operational tasks, such as data entry, updating internal systems, or managing schedules.
What We're Looking For
- Proven track record of managing client relationships.
- Strong communication and interpersonal skills.
- Can handle various tasks with attention to detail, managing priorities effectively in a fast-paced environment.
- Empathetic understanding of client needs and ability to address them effectively.
- Ability to address challenges and proactively offer solutions.
Nice to Have
- Experience in a related field such as hospitality, client success, or sales.
Work Mode
This is a fully remote position open to candidates globally.
We are an Equal Opportunity Employer. We make hiring decisions based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, or any other characteristic protected under applicable law.
