Horizon Recovery is hiring a Client Services Manager

We are an intimate accounting solutions firm located in Phoenix, Arizona, dedicated to accounting outsourcing. We deliver comprehensive financial services to diverse businesses across multiple sectors including hospitality, construction, professional services, retail, and other industries. The Position: The primary responsibility of a Client Service Manager involves delivering client communications and financial data at or above expected standards of quality and timeliness. The CSM additionally supports client financial goals by ensuring daily accounting tasks are executed precisely and promptly, while providing structured financial reporting, analysis, insights, and strategic recommendations. Attributes of a CSM: - Assume complete accountability for client deliverables, communicating challenges promptly and concisely - Engage leadership team members directly regarding tasks, expectations, and timelines - Provide explicit guidance and expectations to staff, ensuring task completion and professional growth - Manage personal and team workloads to guarantee timely, accurate client deliverables - Delegate lower-level tasks through strategic training to enhance operational scalability - Demonstrate leadership and staff development, focusing on solutions rather than problems - Maintain a dependable and consistent schedule with unwavering commitment - Sustain professional communication internally and externally, discussing staff performance constructively with leadership Accounting Manager Job Duties: - Maintain ongoing client communication, addressing inquiries and ensuring consistent accounting data submission - Oversee weekly deliverable preparation and submission - Prepare comprehensive period-end financial statements including balance sheet, income statement, and cash flow documentation - Develop detailed financial analyses summarizing operational performance - Coordinate and guide client service accounting team - Resolve financial discrepancies through thorough account analysis - Support accounting controls by developing and recommending procedural guidelines - Research and interpret accounting policies - Generate periodic ad-hoc financial reports - Preserve client financial information confidentiality - Ensure consistent client satisfaction and retention Accounting Manager Qualifications / Requirements: - CPA certification - Extensive experience in comprehensive accounting processes - Advanced proficiency in Microsoft Office, particularly Excel - General Ledger program experience, with QuickBooks expertise preferred - Multitasking capabilities - Meticulous attention to detail - Strong collaborative and communication skills - Consistent deadline achievement - Professional and enthusiastic demeanor - Client-focused approach - Self-motivated - Exceptional high-volume communication skills 100% Remote Work $11-$12/hr Full time