CrewBloom is seeking a Client Enablement Specialist to play a key operational role in delivering a seamless client experience through precise execution and administrative excellence. You will manage the administrative and operational components of the client lifecycle, ensuring workflows, documentation, reporting, and internal coordination are completed accurately and on time.

What You'll Do

Maintain CRM and internal systems with complete, accurate, and up-to-date records
Draft and send routine client communications in a clear and professional manner
Monitor contractor attendance and ensure proper documentation
Maintain organized and audit-ready client files
Track task completion and provide weekly progress reports
Coordinate with Talent, Strategy & Growth, and People Operations teams to ensure timely execution of deliverables
Proactively follow up internally to prevent delays and bottlenecks
Escalate risks or issues early to appropriate stakeholders
Ensure adherence to Standard Operating Procedures (SOPs)
Identify workflow gaps and support process improvement documentation

What We're Looking For

At least 2 years of experience in an administrative, operations, or client support role
Experience using CRM systems and internal workflow tools
Strong written communication skills
Highly detail-oriented with exceptional organizational skills
Process-driven and comfortable working within structured systems
Proactive in follow-ups and comfortable with accountability metrics
Able to remain calm under pressure and manage multiple tasks simultaneously
Primary internet connection with a minimum speed of 15 Mbps
Backup internet connection with at least 10 Mbps capable of supporting work during a power outage
Desktop or laptop with Intel Core i5 (8th gen+), Intel Core i3 (10th gen+), AMD Ryzen 5, or equivalent processor and minimum 8 GB RAM
Backup device meeting or exceeding Intel Core i3 performance, functional during power interruptions
A functioning webcam
A noise-canceling USB headset
A quiet, dedicated home office space
A smartphone for communication and verification purposes

Nice to Have

Bachelor’s degree in Business Administration, Operations, Communications, or a related field

Technical Stack

CRM systems
Internal workflow tools

Team & Environment

You will coordinate with Talent, Strategy & Growth, and People Operations teams.

Benefits & Compensation

Fun, inclusive, innovative culture that values unique contributions and supports professional growth
Daily chances to learn, innovate, and excel
Limitless career growth with possibilities and resources
High-energy, engaging atmosphere
Freedom to work from home or any location of choice
Healthy work-life integration without stressful commutes