Responsibilities
- Offer strategic guidance to clients
- Serve as the primary liaison between customers and the company
- Collaborate with broader solution teams to design a Nexthink solution aligned with client strategic goals
- Oversee all executive-level interactions between the company and assigned clients
- Direct global account development, including resource allocation and deployment
- Establish trust and cultivate deep, multi-level relationships across client organizations, from project and IT teams to C-level executives
- Create a clear strategic plan and build capabilities within both client and company teams to deliver an exceptional customer experience
- Meet financial objectives for assigned clients, covering licenses, renewals, and professional services
