Responsibilities
- Assist in the creation, management, and continuous operation of Channel compensation plans for various roles, including plan mechanics, eligibility criteria, and incentive calculations.
- Oversee the execution of Channel incentives beyond core compensation, including partner rebates, Market Development Funds (MDF) programs, SPIFFs, and targeted incentive initiatives.
- Collaborate with Channel leadership and Operations to model incentive scenarios, evaluate behavioral impact, and optimize programs aligned with business objectives.
- Work within a virtual incentives team, collaborating daily with Incentives and MDF resources to ensure alignment, consistency, and clear ownership across programs.
- Liaise with Sales Compensation, Finance, and Systems teams to ensure accurate setup, tracking, and payout of Channel incentives.
- Develop and maintain reporting, dashboards, and audit checks to provide visibility into incentive performance, accruals, and payouts.
- Support quarterly and annual planning cycles, including incentive design reviews, documentation updates, and stakeholder communications.
- Serve as the operational point of contact for Channel incentive questions, issue resolution, and continuous process improvement.
Requirements
- 5+ years of experience in Sales Operations, Channel Operations, Sales Compensation, or Incentives within a SaaS or technology environment.
- Hands-on experience supporting variable compensation plans and incentive programs, preferably within a Channel or partner-led go-to-market model.
- Strong analytical and modeling skills, with the ability to translate business goals into clear incentive mechanics and measurable outcomes.
- Experience working cross-functionally in matrixed or virtual team environments, with the ability to align stakeholders across different organizations.
- High attention to detail and operational rigor, with a proven ability to manage complex programs accurately and on time.
- Proficiency with tools such as Salesforce, Excel, PowerPoint, and BI/reporting platforms (Power BI preferred).
- Clear, professional communication skills, with the ability to explain incentive logic to both operational and leadership audiences.
Nice to Have
- Experience with Channel rebates, MDF programs, or partner program design.
- Familiarity with Sales Performance Management (SPM) and Xactly.
- Exposure to global Channel programs across multiple regions (AMER, EMEA, APAC).
Benefits
- A collaborative team environment where your opinions are valued, and your experience is appreciated.
- Opportunities for internal mobility and cross-training to define your next career step.
- Equity in the form of non-qualified options.
- High-quality health benefits.
- Retirement Plan with employer match.
- Career-growth opportunities.
- Flexible Time Off and Paid Time Off benefits.
Compensation
USD
Work Arrangement
Virtual
Team
Virtual, cross-functional incentives team
Other
The company is committed to equal employment opportunity and equitable compensation regardless of race, gender, religion, sex, sexual orientation, national origin, or disability.
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