Vynca is hiring a Certified Medical Assistant to provide critical administrative support to our clinical team via video conference. In this remote role, you will work independently as part of an interdisciplinary team, focusing on care coordination, patient record management, and the smooth running of daily office operations.
What You'll Do
- Answer calls and route all incoming correspondence to appropriate staff.
- Request and obtain patient records.
- Correspond with outside providers as requested.
- Communicate care coordination activities and needs back to the interdisciplinary team.
- Support patients and team members with the use of videoconference technology.
- Maintain up-to-date patient health records in the Electronic Medical Record system and Vynca data systems.
- Schedule HV/VC visits for the clinical team.
- Create new patient packets.
- Assist with TARS/Authorizations and communication with pharmacies.
- Coordinate transportation for patient medical appointments with contracted transportation companies and payers.
- Assist in the smooth day-to-day running of the office.
- Monitor and request the ordering of office supplies.
What We're Looking For
- A current CMA/CCMA certificate issued by a recognized group.
- Excellent oral and written communication skills.
- Positive interpersonal and telephone skills.
- General computer skills and demonstrated ability to navigate the internet.
- Passion and energy to handle complex situations.
- Must work well in a team setting requiring a high level of collaboration.
- 18 months of previous clinical experience.
- 1+ years of insurance and billing experience.
- Must reside in California, Georgia, Texas, Arizona, Colorado, Florida, Illinois, Nevada, North Carolina, Oregon, or Washington.
Nice to Have
- Relevant professional experience, preferably in a healthcare setting.
Technical Stack
- Electronic Medical Record system
- Vynca data systems
- Videoconference technology
Team & Environment
You will be an integral part of an interdisciplinary team, directly supported by and reporting to the Associate Clinical Director and Clinical Director.
Work Mode
This is a fully remote position. Candidates must reside in one of the following states: California, Georgia, Texas, Arizona, Colorado, Florida, Illinois, Nevada, North Carolina, Oregon, or Washington.
At Vynca Inc., we embrace diversity and are committed to fostering an inclusive workplace. We value all applicants regardless of race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other protected group under federal, state, or local law.
