Guaranteed Health is looking for a Case Manager to support members in our MediCal programs in San Jose and Gilroy. You will be a key player in our mission to change the death and dying experience by engaging members and navigating the healthcare system to ensure seamless, excellent care.
What You'll Do
- Identify and engage potential members eligible for Guaranteed's services.
- Collaborate with hospitals, nursing homes, churches, community organizations, and doctor offices to source referrals.
- Educate case managers and healthcare professionals about eligibility criteria and referral processes.
- Serve as a liaison between our organization and community partners.
- Build and maintain strong relationships with healthcare providers, community leaders, and organizations.
- Represent the organization at community events, meetings, and forums.
- Provide recurring care coordination for members.
- Facilitate referrals to community support services based on members' needs.
- Coordinate care plans with patients' primary care physicians (PCPs) and other healthcare providers.
- Monitor patient progress and adjust care plans as necessary.
- Maintain accurate and confidential records of patient interactions and care plans.
- Prepare regular reports on outreach activities, patient recruitment, and care coordination outcomes.
What We're Looking For
- Proven experience as an in-person marketer or community liaison.
- Demonstrated ability to work effectively with community partners, healthcare professionals, patients, and families.
- Understanding of and sensitivity to multi-cultural communities.
- Valid California Driver's license, valid automobile insurance, and a clean driving record.
- Willingness to work Monday-Friday 8:30am-5:00pm, primarily in the field.
Nice to Have
- Bilingual in Spanish.
Benefits & Compensation
- Compensation: $25-$32 per hour depending on experience.
Work Mode
This is a local, field-based position in Gilroy, California.
Guaranteed is a proud Equal Opportunity Employer. We recruit, train, and compensate our team members based on their qualifications. We want to hear from you regardless of your race, religion, national origin, sex, gender identity, sexual orientation, disability, age, veteran status, or any other applicable legally protected characteristics.
