Apply on company website Taguig, Metro Manila, Philippines On-site Full-time

Tasq Staffing Solutions, Inc. is hiring a Career Support Senior Manager (BGC Taguig) | Onsite

Working Setup: • 100% Onsite (BGC Taguig) Work Hours: • 11PM to 8AM Responsibilities: • Team Leadership: Inspire and guide your team to success by leading, coaching, and managing their efforts; Set ambitious KPIs and ensure they’re met; Conduct insightful performance reviews and efficiently manage schedules to keep everything on track. • Operations: Drive engagement initiatives, achieve hiring targets, monitor key metrics, identify and resolve process gaps, and manage escalations effectively. • Engagement: Drive successful job matching, enhance candidate preparedness, coordinate interview schedules, and foster lasting relationships. Requirements: • Bachelor's Degree required (or High School diploma with solid professional experience for at least 5 years) • Excellent English communication • At least 8 years experience in contact center/customer care • At least 2 years tenure in Supervisory role • At least years of experience in operations, customer support, or related fields, with senior leadership experience. • Strong experience in account management or as a Client Services Manager is required. • US RPO/volume hiring, CRM/ATS use, scaling/startup experience. • Deep expertise in process improvement and operational transformation.
Required Skills
Customer SupportProcess Improvement
Job Details
Location Taguig, Metro Manila, Philippines
Work mode On-site
Employment Full-time
Posted 4 months ago
Application On company website
or drop your CV first
About company
Tasq Staffing Solutions, Inc. logo
A staffing solutions company that partners with Arlo to provide technical writing services for its products and services.
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