Sailor Health is hiring a Care Navigator to be the first voice a patient or their family hears. This full-time remote role guides older adults and caregivers through the intake process with warmth and clarity, blending patient support, care coordination, and emotional guidance. You will help redefine what it means to age with dignity, connection, and mental wellness.
What You'll Do
- Be the first point of contact for patients and their families reaching out to Sailor Health.
- Guide older adults and their caregivers through the intake process.
- Match patients with the right therapist.
- Help each new patient navigate the journey into care, ensuring they feel confident and understood.
What We're Looking For
- Empathetic and clear communicator.
- Highly organized and detail-oriented.
- Tech-comfortable.
- Mission-aligned.
- Organized, compassionate, and eager to grow.
Nice to Have
- Experience in healthcare, customer service, or an administrative support role.
Technical Stack
- Google Workspace
- EHR platforms (e.g., Healthie)
- CRMs like HubSpot
Team & Environment
Be part of a small, agile team where you’ll take initiative, shape key processes, and grow as we grow.
Benefits & Compensation
- Mission with impact.
- Remote-first team.
- Growth and ownership.
- Make someone’s day – every day.
- Compensation: CA$40K - CA$50K
Work Mode
This is a remote position open to candidates in Canada.
Sailor Health is an equal opportunity employer.
