About the Role
The ideal candidate will help patients navigate the healthcare system by coordinating services, monitoring progress, and advocating for patient needs across multiple settings.
Responsibilities
- Monitor patient progress through regular check-ins and assessments
- Develop individualized care plans in collaboration with healthcare professionals
- Connect patients with community resources and medical services
- Track and document patient interactions using electronic health records
- Coordinate transitions between care settings such as hospital to home
- Advocate for patient needs within the healthcare system
- Identify barriers to care and implement strategies to address them
- Maintain accurate and up-to-date patient records
- Communicate effectively with patients, families, and providers
- Support patients in understanding treatment plans and medication regimens
- Assist in managing chronic conditions through proactive outreach
- Ensure compliance with privacy and confidentiality standards
- Participate in team meetings and case reviews
- Respond promptly to urgent patient concerns
- Facilitate access to mental health and social services
- Educate patients on self-management techniques
- Collaborate with insurance providers to verify coverage
- Follow up on missed appointments and unresolved referrals
- Contribute to quality improvement initiatives
- Adapt care strategies based on patient feedback and outcomes
Nice to Have
- Certified Care Manager (CCM) credential
- Experience with telehealth platforms
- Background in public health or care navigation programs
- Fluency in a second language
- Training in motivational interviewing techniques
Compensation
Competitive hourly rate based on experience
Work Arrangement
Hybrid remote with required in-person meetings
Team
Interdisciplinary team focused on patient-centered care
About Us
We are a healthcare organization dedicated to improving patient outcomes through coordinated, compassionate care. Our mission is to bridge gaps in the healthcare system by providing personalized support to individuals managing complex health needs.
What We Offer
- Comprehensive benefits package including health, dental, and retirement plans
- Professional development opportunities and continuing education support
- Flexible scheduling within a supportive team environment
- Access to wellness programs and employee assistance resources
Not available for this position
