Hybrid

S&P Global is hiring a Candidate Care Specialist, Pakistan

About the Role

This role is responsible for delivering an exceptional candidate experience by managing end-to-end communication, scheduling interviews, and acting as a liaison between hiring teams and applicants. The specialist ensures timely follow-ups and maintains accurate records throughout the recruitment lifecycle.

Responsibilities

  • Serve as the primary contact for candidates during the hiring process
  • Coordinate interview logistics across multiple time zones
  • Provide clear and timely updates to applicants on their status
  • Ensure all candidate communications reflect organizational values
  • Schedule and confirm interviews with hiring managers
  • Maintain data accuracy in the applicant tracking system
  • Track candidate progress through each stage of recruitment
  • Escalate issues or delays to appropriate stakeholders
  • Support the implementation of candidate feedback mechanisms
  • Assist in refining communication templates for consistency
  • Monitor response times to meet service level expectations
  • Collaborate with recruitment teams to align on priorities
  • Prepare onboarding documentation for successful hires
  • Ensure compliance with data privacy standards
  • Respond to candidate inquiries via email and phone
  • Manage high-volume communication during peak hiring periods
  • Identify opportunities to improve candidate engagement
  • Support diversity and inclusion initiatives in outreach
  • Maintain professional and empathetic tone in all interactions
  • Adapt communication style to different roles and levels
  • Contribute to process improvements based on candidate input
  • Ensure all systems are updated in real time
  • Assist with recruitment event coordination
  • Promote employer brand through candidate interactions
  • Support global hiring teams with local market insights

Compensation

Competitive salary and benefits package

Work Arrangement

Remote or hybrid work option available

Team

Part of the global talent acquisition team focused on efficient and candidate-centric hiring

Why This Role Matters

This position plays a key role in shaping how candidates perceive the organization. By ensuring smooth communication and a respectful process, the specialist helps attract top talent and reinforces a positive employer brand.

What We Value

We prioritize empathy, reliability, and clear communication. Candidates should feel informed and respected at every stage, and this role is central to delivering that experience.

Not applicable

Required Skills
Customer serviceCommunicationProblem SolvingData EntrySchedulingAdministrative SupportProcess ImprovementMS Office
About company
S&P Global
S&P Global transforms data into Essential Intelligence®, pinpointing risks and opening possibilities. They are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions.
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Job Details
Category other
Posted 7 months ago