Chime, the technology backbone of Hillel International, is hiring a Campaign & Donor Relations Associate to support our mission by managing donor communications, ensuring data accuracy, and facilitating financial processing and stewardship. You will play a key role within our Advancement and Philanthropic Services team.
What You'll Do
- Serve as the primary point of contact for donor inquiries via phone and email.
- Manage the production and distribution of donor acknowledgments, tribute notifications, and pledge reminders.
- Track and report on planned giving commitments and documentation.
- Maintain up-to-date constituent records and ensure accuracy across all touchpoints.
- Accurately process incoming donations across multiple channels including checks, wires, stock, online gifts, and donor-advised funds.
- Partner with the Finance team to reconcile donations and ensure accurate coding and reporting.
- Serve as a liaison between Advancement and Finance teams and local Hillels regarding gift processing.
- Manage donor records in Salesforce, including gift entry, donor profiles, and engagement activity.
- Run regular reports to track campaign and donor activity; perform data audits.
- Support direct mail and digital fundraising campaigns by managing lists and gift imports with external vendors.
- Play an integral role in backend logistics and data support for Advancement events and webinars.
- Collaborate with programmatic teams to ensure donor information is gathered, shared, and used effectively.
- Take on special projects and administrative tasks to support the broader Campaign Services team.
What We're Looking For
- A Bachelor's degree.
- At least two years of professional work experience or internships.
- Passion for mission-driven work and curiosity about fundraising strategy.
- Strong attention to detail, organizational skills, and ability to manage multiple priorities.
- Excellent interpersonal and communication skills, both written and verbal.
- Proficiency in Microsoft Office, particularly Excel.
- A self-starting attitude with a collaborative spirit and willingness to learn.
- Commitment to confidentiality and ethical handling of donor data.
Nice to Have
- Prior experience with Salesforce or another CRM.
- Experience in a fundraising, customer service, or data-focused role.
Technical Stack
- Microsoft Office, Excel
- Salesforce
Team & Environment
You will be part of the Advancement and Philanthropic Services team within Hillel International's Advancement Pillar, working in a dynamic, values-driven environment with passionate colleagues dedicated to our mission.
Benefits & Compensation
- Salary: $50,000 to $55,000, commensurate with experience.
- Health insurance.
- Retirement plan.
- Generous paid time off.
- Parental leave.
- Flexible spending plans.
- Ongoing professional development, training, and mentoring opportunities.
Work Mode
This is a fully remote position for eligible candidates in the United States.
Hillel is an equal opportunity employer. We are committed to creating an accepting and inclusive environment for all.
