Responsibilities
- Lead the technical rollout and integration of new platforms and features
- Create and maintain technical documentation for system upgrades and new software
- Collaborate with IT development groups to accurately interpret business needs
- Engage in testing, verification, and release of new tools and functionalities
- Diagnose and fix problems affecting data integrity and application performance
- Evaluate existing systems and workflows to find automation and enhancement opportunities
- Assess technical viability and potential effects of proposed solutions
- Build data structures and process flows for new system deployments
- Record technical design and system interconnections
- Track system efficiency and suggest performance improvements
- Oversee technical components of implementation initiatives, from planning to delivery
- Formulate project schedules, milestones, and staffing needs for technical rollouts
- Partner with business teams to gather needs and convert them into technical requirements
- Deliver technical guidance and user support for newly adopted systems
- Keep updated on evolving technologies and sector developments
Benefits
- Support for professional certification and accreditation
- Flexible work options, generous leave policy, and an extra birthday day off
- Ongoing career mentoring and development support
- Employee-led sports, events, and social activities across locations
- Round-the-clock assistance through the Employee Assistance Program
- Opportunity to purchase company shares through the Employee Share Plan
- Additional location-specific benefits available
Work Arrangement
Hybrid
Equity in every sense of the word
Commitment to equal opportunity, inclusivity, and diverse perspectives
Committed to accessible recruiting and onboarding process
Dedicated to ensuring accessibility throughout hiring and onboarding
Equal Opportunity Employer
All qualified applicants are considered without regard to race, color, religion, sex, national origin, disability, or protected veteran status