As Business Change Manager, you will guide the planning and implementation of organisational change across a major transformation initiative. Your focus will be on ensuring that changes to processes, teams, and technology are adopted effectively and sustainably. You will act as a key connector between delivery teams and operational stakeholders, shaping strategies that support transition and long-term success.
Key Responsibilities
- Assess and document the impact of change across people, workflows, and systems
- Develop and lead a structured change strategy, including roadmap and governance
- Map stakeholders, build sponsorship, and manage engagement and communication plans
- Conduct business readiness reviews and design transition plans for new operations
- Lead training needs assessments and coordinate development of learning resources
- Track adoption rates, feedback, and performance indicators to refine support
- Collaborate with programme managers, analysts, HR, and leadership teams
- Identify and address resistance, risks, and cultural challenges
- Produce clear reports, dashboards, and documentation for governance review
- Ensure compliance with standards for data quality, confidentiality, and safety
What You’ll Bring
- Proven knowledge of change frameworks such as ADKAR, PROSCI, or Kotter
- Experience in impact analysis, stakeholder engagement, and readiness planning
- Strong written and verbal communication skills, with ability to tailor messaging
- Skilled in analysing complex environments and solving adoption challenges
- Track record in supporting cultural and behavioural shifts in diverse teams
- Experience in transformation or change delivery programmes
- Ability to coach, influence, and build trust across all organisational levels
- Capacity to balance multiple priorities across different business areas
Work Environment & Commitment
This role supports remote working across the UK, including Northern Ireland. The organisation is committed to equal opportunity and holds Disability Confident status. It actively promotes diversity and inclusion, welcomes applicants from all backgrounds and abilities, and provides reasonable adjustments throughout recruitment and beyond.
Compensation is offered on a day rate basis, outside IR35. The culture values accessibility, equity, and a supportive environment aligned with legal and policy standards.
