Whizz is hiring a Business Assistant to support the operations department in our fast-growing e-bike and e-moped subscription startup. Our mission is to serve an underserved audience of gig workers and manage the largest electric two-wheeler fleet in the US.
What You'll Do
- Manage daily operational reporting in Google Sheets and prepare insightful ad-hoc reports to support decision-making.
- Coordinate department activities and monitor task completion across operations and cross-functional teams.
- Lead operational projects from initiation to completion, ensuring all milestones are met.
- Identify opportunities for automation and implement solutions to streamline internal workflows.
- Develop and maintain clear manuals, SOPs (Standard Operating Procedures), and guidelines for the team.
- Act as a key point of contact, interacting with related departments to ensure seamless supporting activities.
- Execute essential operational tasks and provide hands-on support for ongoing company initiatives.
What We're Looking For
- 1+ year of experience where you’ve demonstrated a track record of success.
- The ability to transform data into insights using Excel and Google Sheets.
- Full comfort navigating Miro, Notion, and various CRM systems.
- You view change as an opportunity and can pivot your focus quickly.
- Emotional maturity and a steady hand during busy seasons.
- Someone who doesn't just do the job but looks for ways to develop and improve.
- An eye for detail that ensures high-quality output every time.
- Effective English (B2) to collaborate seamlessly with the global team.
Technical Stack
- Excel, Google Sheets
- Miro, Notion
- CRM systems
Team & Environment
You will be supporting the operations department within our dynamic team of 90 people.
Benefits & Compensation
- Compensation: $1000/month
- Remote work
- Friendly and supportive team
- Opportunity to work at an international level
Work Mode
This is a fully remote position.
