Citicorp Services India Private Limited is hiring a Business Analytics Analyst (C10) in Gurugram. In this developing professional role, you will be responsible for monitoring, assessing, analyzing, and evaluating processes and data to identify policy gaps and formulate actionable recommendations. You will work closely with cross-functional teams to gather operational data, uncover patterns, and drive strategic business improvements.
What You'll Do
- Gather operational data from various cross-functional stakeholders to examine past business performance.
- Identify data patterns & trends, and provide insights to enhance business decision-making in business planning, process improvement, and solution assessment.
- Recommend actions for future developments, strategic business opportunities, and enhancements to operational policies.
- Conduct exploratory data analysis, confirmatory data analysis, and/or qualitative analysis.
- Translate data into consumer or customer behavioral insights to drive targeting and segmentation strategies.
- Communicate findings clearly to business partners and senior leaders.
- Continuously improve processes and strategies by exploring and evaluating new data sources, tools, and capabilities.
- Work closely with internal and external business partners in building, implementing, tracking, and improving decision strategies.
- Appropriately assess risk when making business decisions, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets.
What We're Looking For
- 3+ years of relevant experience.
- Good communication skills (both verbal and written).
- Ability to work effectively with cross-functional partners and team members.
- Bachelor's/University degree or equivalent experience.
Team & Environment
You will join a team where a good understanding of how the team interacts with others in accomplishing the objectives of the area is essential.
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
