Barclays is looking for a Business Analyst to lead the evolution of our digital landscape and drive innovation. In this role based in Pune, you will harness technology to revolutionise our digital offerings and ensure exceptional customer experiences as an Incremental CRM Business Analyst.

What You'll Do

Identify and analyse business problems and client requirements that require change.
Develop business requirements that address business problems and opportunities.
Collaborate with stakeholders to ensure proposed solutions meet their needs.
Support the creation of business cases that justify investment in proposed solutions.
Conduct feasibility studies to determine the viability of proposed solutions.
Support the creation of reports on project progress to ensure solutions are delivered on time and within budget.
Create operational and process design to ensure solutions are delivered within agreed scope.
Support change management activities, including development of a traceability matrix.
Advise and influence decision making, contribute to policy development, and take responsibility for operational effectiveness.
Lead a team performing complex tasks, set objectives, coach employees, and appraise performance.
Identify ways to mitigate risk and develop new policies/procedures.
Take ownership for managing risk and strengthening controls.
Engage in complex analysis of data from multiple sources to solve problems creatively.
Communicate complex information and influence stakeholders to achieve outcomes.

What We're Looking For

Great analytical skills and ability to use them in multiple user and IT environments globally.
Understanding of Cucumber for acceptance criteria management.
Confident in communication with business and IT management and strong presentation skills.
6+ years experience in an Investment banking environment, with strong skills in analysing business processes, supporting data structures and recommending improvements.
Minimum Qualification – bachelor’s degree.

Nice to Have

Knowledge of Salesforce.
Knowledge of SQL, software development and SDLC.
4+ years experience working as part of an agile development team.

Technical Stack

Cucumber
Salesforce
SQL

Team & Environment

You will collaborate closely with other functions and business divisions. The role involves leading a team performing complex tasks.

Work Mode

This position is based locally in Pune.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive.