S-PRO is hiring a Business Analyst (Post-sale) to ensure the successful delivery of client projects after contract signing. You will be the critical link between clients and our delivery teams, clarifying business needs and translating requirements into implementable solutions.
What You'll Do
- Act as the primary liaison between clients and internal delivery teams to ensure successful project execution.
- Conduct detailed requirement elicitation sessions and workshops to capture business, functional, and non-functional needs.
- Analyze, document, and manage business requirements, user stories, acceptance criteria, and process flows.
- Translate client needs into clear specifications and documentation for development and QA teams.
- Support project managers and delivery leads in defining scope, timelines, dependencies, and change requests.
- Collaborate closely with developers, solution architects, designers, and QA to ensure correct implementation of requirements.
- Validate solutions against business requirements and support User Acceptance Testing (UAT) activities.
- Manage requirement changes, assess impact on scope, cost, and timelines, and communicate implications to stakeholders.
- Ensure continuous alignment between delivered solutions and client business objectives.
- Identify opportunities for solution improvements, optimizations, and potential post-sale enhancements.
What We're Looking For
- 4+ years of experience as a Business Analyst, with at least 2+ years in delivery or implementation roles.
- Strong understanding of IT outsourcing, custom software development, and the full software development lifecycle (SDLC).
- Hands-on experience with Agile/Scrum and/or Waterfall delivery methodologies.
- Experience collaborating with enterprise clients on complex, custom software development projects (e.g., FinTech, AI).
- Proven ability to gather, analyze, and document detailed business and functional requirements.
- Strong experience in defining user stories, business processes, workflows, and acceptance criteria.
- Proficiency in business analysis and diagramming tools (BPMN, UML, Miro, Figma, or similar).
- Strong skills in documentation and reporting using Confluence, Jira, PowerPoint/Google Slides, and Excel/Google Sheets.
- Ability to support effort estimation, dependency mapping, and delivery planning with technical teams.
- Excellent communication skills for ongoing client interactions and internal collaboration.
- Ability to translate complex technical solutions into clear business language.
- Strong stakeholder management skills, including working with C-level, business, and technical stakeholders.
- Detail-oriented, organized, and capable of managing multiple priorities simultaneously.
- Proactive mindset with a strong sense of ownership and accountability.
- Ability to work independently and as part of cross-functional, distributed teams.
- English and German proficiency at C1 level or higher.
Nice to Have
- Understanding of APIs, system integrations, cloud-based solutions, and modern software architectures.
Team & Environment
You will work closely with clients and internal delivery teams including developers, solution architects, designers, QA, project managers, and delivery leads.
Work Mode
This is a fully remote position open to global candidates.
S-PRO is an equal opportunity employer.
