The Product Owner will lead the implementation and value delivery of Eforms, focusing on Tax Withholding and the Compliance Library at Experian. This role involves translating strategy into a clear backlog, working with cross-functional teams, and ensuring compliant, high-quality customer experiences are shipped iteratively in a remote setting.
What You'll Do
- Manage and refine the Eforms roadmap, balancing near-term delivery with strategic investments
- Translate problems into outcomes by defining epics, user stories, acceptance criteria, and a transparent, prioritized backlog (e.g., RICE/WSJF)
- Deliver value iteratively through MVPs, feature flags and rollouts, release notes, and adoption enablement with Customer Success
- Engage the right partners and perspectives, facilitating collaboration within and beyond Scrum events
- Lead Sprint Planning, Reviews, and Retrospectives that encourage healthy critique, learning, and continuous improvement
- Create forums for idea-sharing (pairing, spikes, brown bags) to use team strengths and improve outcomes
- Build cross-functional relationships across engineering, design, content ops, compliance/legal, and Go To Market, making dependencies visible for predictable delivery
- Foster team cohesion by exploring diverse perspectives, asking deliberate questions, and surfacing and resolving conflict early
- Apply commercial and product knowledge by connecting backlog decisions to customer value, risk, and revenue
- Partner with finance, sales, and customer success to validate assumptions and align product decisions with business and client goals
- Provide balanced feedback and coach teams on Agile practices (story slicing, DoR/DoD, empirical planning)
- Model and promote Agile principles, allowing teams to improve over time
- Lead Eforms domain areas, including Tax Withholding (W-4, state/local rules, reciprocity, lock-in) and the Compliance Library (content lifecycle, auditability, logic, localization, and mobile)
- Ensure regulatory readiness, quality, accessibility (WCAG 2.2), privacy, security, and performance by partnering across legal, compliance, QA, and content ops
- Drive data-informed decisions through indicators, telemetry, experimentation, and iteration
Team & Environment
Reports to the Director of Product Management.
Work Mode
Remote
