Point C Health is hiring a Business Analyst to support the optimization of processes, improve cross-functional collaboration, and deliver strategic initiatives. In this role, you'll act as a key liaison between business stakeholders and technical teams, ensuring solutions meet business needs and deliver value.
What You'll Do
- Gather, analyze, and document requirements for business projects and process improvements.
- Collaborate with stakeholders to understand business objectives, workflows, and needs.
- Translate business requirements into functional specifications for development and implementation.
- Recommend solutions or enhancements to address business needs.
- Partner with project managers, developers, QA, and other teams throughout the SDLC.
- Create process flows, data models, use cases, and user stories to support solution design.
- Conduct gap analysis and impact assessments.
- Support UAT by developing test cases, validating results, and assisting with user training.
- Monitor project outcomes and identify opportunities for future optimization.
- Facilitate meetings, workshops, and presentations with managers and end users.
- Ensure compliance with all company policies, procedures, and applicable regulations.
- Perform other duties and special projects as assigned.
What We're Looking For
- Bachelor’s degree in Business, Information Systems, Finance, or related field; equivalent work experience may be considered.
- 3+ years of Business Analyst experience.
- Strong written and verbal communication skills with the ability to clearly present ideas and updates.
- Experience supporting cross-functional projects and working with multiple stakeholder groups.
- Proficiency in JIRA, Confluence, Visio, Excel, and T-SQL.
- Familiarity with Agile, Scrum, or Waterfall methodologies.
Nice to Have
- Experience in the healthcare industry.
- Experience with Third-Party Administrators (TPAs).
- Knowledge of healthcare data, EDI, payer and provider systems, PBMs, and claims adjudication processes.
- BA certifications (CBAP, PMI-PBA).
Technical Stack
- JIRA
- Confluence
- Visio
- Excel
- T-SQL
Benefits & Compensation
- Compensation: $95,000 - $115,000 USD
- Comprehensive medical, dental, vision, and life insurance coverage
- 401(k) retirement plan with employer match
- Health Savings Account (HSA) & Flexible Spending Accounts (FSAs)
- Paid time off (PTO) and disability leave
- Employee Assistance Program (EAP)
Work Mode
This position operates in local-country mode for candidates in the United States.
Point C Health is an equal opportunity employer committed to providing equal opportunity in all employment practices to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.
