About the Role
The role involves gathering and documenting business requirements, analyzing processes, and supporting project teams to ensure successful implementation of software products and services.
Responsibilities
- Elicit and document business requirements from stakeholders
- Analyze current workflows and recommend process improvements
- Collaborate with project managers and technical teams
- Translate business needs into functional specifications
- Support system testing and validation activities
- Facilitate communication between departments
- Create and maintain process models and diagrams
- Assist in change management initiatives
- Monitor project progress and deliverables
- Identify and resolve project roadblocks
- Ensure compliance with industry standards
- Prepare reports and presentations for stakeholders
- Manage requirement traceability
- Support user acceptance testing
- Evaluate system performance post-implementation
- Participate in agile project ceremonies
- Maintain documentation repositories
- Assist in onboarding new team members
- Gather feedback for product enhancements
- Contribute to continuous improvement efforts
Nice to Have
- Certified Business Analysis Professional (CBAP)
- Experience in government or public sector software
- Knowledge of accessibility standards
- Familiarity with cloud-based infrastructure
- Advanced skills in data visualization tools
Compensation
Competitive salary with benefits
Work Arrangement
Hybrid remote work model
Team
Collaborative team environment focused on software solutions
Why This Role Matters
This position plays a key role in bridging business objectives with technical execution, ensuring solutions meet user needs and organizational goals.
Growth Opportunities
Team members are encouraged to pursue professional development and take on increasing levels of responsibility over time.
Not specified
