Desjardins Group is seeking a licensed Bodily Injury Claims Advisor for the Atlantic region. In this role, you will be responsible for handling complex bodily injury claims and supporting property insurance claims during peak volume periods. You'll conduct detailed investigations, analyze key information, and negotiate settlements while ensuring compliance with all standards and regulations.
What You'll Do
- Conduct thorough investigations and inspections to assess damages, estimate costs, and determine settlement amounts.
- Analyze medical, financial, and employment information to determine claim eligibility.
- Manage a dedicated caseload of bodily injury claims.
- Provide support with property insurance claims only during periods of exceptionally high volume.
- Negotiate settlements with clients, third parties, and legal representatives.
- Ensure claims are settled in accordance with Desjardins’ standards, policies, and contractual obligations.
- Meet deadlines to maintain client satisfaction and avoid penalties.
- Represent Desjardins in negotiations and agreements with third parties and external partners.
What We're Looking For
- A bachelor’s degree in a related field.
- A minimum of three years of relevant experience.
- Automobile liability claims experience.
- Licensed to handle claims in Newfoundland, New Brunswick, and Prince Edward Island.
- Intermediate knowledge interpreting medical reports, injury assessments, and rehabilitation plans.
- Intermediate knowledge of provincial insurance regulations in Newfoundland, New Brunswick, Prince Edward Island, and Nova Scotia.
- Intermediate knowledge of policy language, coverage limits, exclusions, and endorsements.
- Expert proficiency in English due to the nature of the duties and interactions with English-speaking partners, members, and clients.
- Ability to accommodate a home office.
Nice to Have
- Other combinations of qualifications and relevant experience may be considered.
- Intermediate proficiency in French.
Benefits & Compensation
- Competitive salary and annual bonus.
- 4 weeks of flexible vacation starting in the first year.
- Defined benefit pension plan.
- Group insurance including telemedicine.
- Reimbursement of health and wellness expenses and telework equipment.
Work Mode
This is a remote position open to candidates located in Newfoundland, New Brunswick, Prince Edward Island, and Nova Scotia.
At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind.
