Motivity is hiring a Billing Account Manager to serve as the primary contact for assigned ABA provider accounts. In this remote role, you'll manage day-to-day revenue cycle operations and collaborate with customers, internal teams, and payers to resolve claim issues, streamline workflows, and enhance client cash flow.
What You'll Do
- Serve as the primary point of contact for assigned clients, build strong relationships, and proactively address inquiries.
- Oversee the entire billing process for assigned accounts, ensuring accurate and timely claim submission.
- Manage accounts receivable and resolve denials to ensure timely payment.
- Ensure adherence to industry regulations and payer policies, such as HIPAA and CMS guidelines.
- Lead regular customer review meetings to discuss performance, payer trends, and action plans.
- Monitor claim submissions, payment posting, denials, and aging AR to ensure targets are met.
- Identify trends in underpayments and delays, and drive remediation efforts to resolution.
- Support payer enrollment processes and credentialing updates when needed.
- Deliver cash flow, AR aging, and denial analytics with actionable recommendations.
- Track KPIs and hold stakeholders accountable for improvements.
What We're Looking For
- 3+ years of experience in revenue cycle management, ABA billing, or Behavioral Health.
- Knowledge of healthcare claims, payer guidelines, EOB/ERA reconciliation, and denial management.
- Strong communication and relationship-building skills.
- Proficiency with practice management, clearinghouse, and EHR systems.
- Detail-oriented, numbers-driven, and highly organized.
- Previous experience in a remote role with time management accountability.
Nice to Have
- Experience in ABA billing or behavioral health is strongly preferred.
- Experience managing multiple provider accounts or billing groups simultaneously.
- Experience with Calmanac or Motivity PM systems strongly preferred.
Technical Stack
- Calmanac or Motivity PM systems
- Practice management, clearinghouse, and EHR systems
Work Mode
This is a fully remote position open to candidates globally.
