Mexico City or Estado de Mexico Hybrid Employment

Zendesk is hiring a BI Development Analyst

About the Role

Zendesk is looking for a versatile BI Development Analyst with strong technical expertise across multiple domains to join our team. You will be comfortable working within Agile methodologies and adept at blending data engineering, dashboard development, and areas like AI and Cloud technologies. Zendesk believes in offering our people a fulfilling and inclusive experience.

What You'll Do

  • Develop data pipelines in DBT using SQL
  • Create and maintain dashboards in Tableau and Looker
  • Define new metrics and establish the corresponding methodologies
  • Maintain and update the technology stack, including AI implementation

What We're Looking For

  • SQL: 5+ years
  • Data Bases Experience: 4+ years
  • Building Dashboards: 4+ years
  • Python: 3+ years

Nice to Have

  • Cloud Platforms
  • Machine Learning / Artificial Intelligence (AI)
  • Data Visualization Tools (e.g., Tableau, Looker)
  • General Software Development experience
  • DBT
  • Agile Methodologies: 2+ years
  • Data Engineering

Technical Stack

  • SQL
  • DBT
  • Tableau
  • Looker
  • Python
  • AI
  • Cloud technologies

Work Mode

This is a hybrid position. Candidates must be located in Mexico City (CDMX) or Mexico State (Estado de Mexico). Our hybrid way of working enables us to purposefully come together in person to connect, collaborate and learn while also giving our people the flexibility to work remotely for part of the week.

Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer.

Required Skills
SQLDBTTableauLookerPythonAICloud technologiesData AnalysisDashboard DevelopmentData Warehousing
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About company
Zendesk

Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.

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Job Details
Department Data and Analytics
Category data
Posted 14 days ago