SurveyMonkey is seeking a motivated and detail-oriented Benefits Analyst to join our Total Rewards team. This role is essential for ensuring the accurate administration, compliance, and effective communication of our global benefits, retirement, and recognition programs. You will serve as a key operational partner, maintaining system data integrity and ensuring a positive and informed employee benefits experience.

What You'll Do

Administer core US and global benefits programs (e.g., healthcare, retirement) by processing employee life events in the HRIS (Workday), managing vendor inquiries, and resolving employee benefit tickets for timely issue resolution.
Provide support to the Benefits Manager for annual programs like US Open Enrollment and global renewals.
Ensure system data accuracy and seamless transmission by managing carrier file feed error resolution, reconciling data with Payroll and Business Systems, and external vendors.
Support annual benefits compliance tasks, including gathering data for 5500 filings, Non-Discrimination Testing, and assisting with data/documentation for internal and external audits.
Manage benefits-related financial processes, including processing vendor invoices and maintaining monthly financial reports.
Provide ad hoc project support for Benefits and Compensation projects.

What We're Looking For

2+ years of Human Resources experience, with exposure to or interest in benefits administration.
Demonstrated proficiency in Excel and/or Google Sheets, with a strong ability to analyze data, troubleshoot discrepancies, and manage monthly reconciliation processes.
Team player and roll up the sleeves mentality. Willing to learn and demonstrate a proactive approach to work.
Exceptional customer service skills and the ability to exercise professional judgment in dealing with sensitive and confidential employee matters.
Strong organizational skills, keen attention to detail, and the ability to multitask and prioritize competing deadlines in a fast-paced environment.

Nice to Have

Experience working with an HRIS system and familiarity with benefits enrollment and vendor platforms.

Technical Stack

Excel
Google Sheets
HRIS (Workday)
Benefits enrollment and vendor platforms

Team & Environment

You will be part of our Total Rewards team.

Benefits & Compensation

Medical, dental, vision, life, and disability insurance.
401(k) retirement plan.
Flexible spending & health savings account.
Paid holidays.
Paid time off.
Employee assistance program.
Other company benefits.
Compensation: $73,525.00 - $86,500.00 / year.

Work Mode

This is a remote position.

SurveyMonkey is an equal opportunity employer committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate.