Sedgwick is hiring an AVP Client Services to be accountable for the administrative, managerial, and client relationship functions within an assigned area. At Sedgwick, we operate in a caring culture that values work-life balance and a diverse, equitable, and inclusive workplace.

What You'll Do

Ensure contract compliance with company guidelines within an assigned area.
Handle financials including accounts receivable, invoicing, and pricing support.
Maintain client knowledge, including threatened status and relationship with the company.
Manage the renewal process timely and negotiate new contracts.
Oversee business planning and budgeting.
Plan for staffing needs, including succession, bench-strength, and new business.
Support client relationships; build executive relationships; support internal relationships.
Support business development.
Support the organization's quality program(s).
Travel as required.
Administer company personnel policies and follow staffing standards and training recommendations.
Interview, hire, and establish colleague performance development plans; conduct performance reviews.
Provide support, guidance, leadership, and motivation to promote maximum performance.
Perform other duties as assigned.

What We're Looking For

Ten (10) years of related experience or equivalent combination of education and experience.
Three (3) years of Account Executive experience on national accounts.
Five (5) years of claims/supervisory experience.
In-depth understanding of workers compensation, liability, and disability.
Excellent oral and written communication, including presentation skills.
PC literate, including Microsoft Office products.
Leadership/management/motivational skills.
Analytical and interpretive skills.
Strong organizational skills.
Excellent interpersonal skills.
Excellent negotiation and facilitation skills.
Ability to work in a team environment and meet or exceed Performance Competencies.
Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion.
Ability to handle work-related stress, multiple priorities simultaneously, and meet deadlines.
Computer keyboarding, travel as required.
Hearing, vision and talking.

Nice to Have

Bachelor's degree from an accredited college or university with major in Risk Management, Business Administration or Finance.
Advanced degree and/or professional designations (CPCU, AIC, ARM).