Rolls-Royce is looking for an Automation & AI Product Owner to define, develop, and scale our enterprise portfolio of automation and artificial intelligence products across Group Business Services (GBS). In this key role, you will lead the identification and delivery of automation and GenAI use cases that enhance service efficiency, user experience, and enable intelligent operations.

What You'll Do

Own the Automation and AI product portfolio within the GBS Service Management ecosystem.
Define product vision, roadmap, and success measures aligned with business priorities and ServiceNow strategy.
Build and maintain a robust backlog of automation and GenAI use cases, prioritised by value, feasibility, and risk.
Translate business problems into AI- and automation-driven solutions that reduce effort, increase accuracy, and enhance experience.
Oversee the end-to-end delivery of automation and AI solutions across GBS, including design, testing, deployment, and adoption.
Coordinate with developers and business analysts to deliver high-quality, secure, and scalable solutions.
Lead responsible AI and automation governance within GBS, ensuring compliance with ethical, privacy, and regulatory requirements.
Establish standards for AI model transparency, auditability, and explainability.
Partner with GBS functional leads (People, Finance, Procurement, IT) to identify high-impact opportunities for automation and AI.
Act as the bridge between technical teams and business users ensuring business value and technical feasibility remain aligned.
Implement monitoring and feedback mechanisms to track performance and learning outcomes of deployed AI models.
Benchmark against industry trends to identify emerging technologies and best practices for intelligent automation.

What We're Looking For

3+ years of experience in automation, AI, or digital product management within enterprise or GBS settings.
2+ years managing automation portfolios, AI initiatives, or digital products with measurable ROI.
Proven experience implementing automation or AI solutions on enterprise platforms (ServiceNow, UiPath, Microsoft, or similar).
Familiarity with ServiceNow’s GenAI capabilities (Now Assist, Predictive Intelligence, Virtual Agent) and their integration patterns.
Demonstrated ability to govern and scale automation initiatives across multiple business functions.
Experience collaborating with engineers, developers and enterprise architects.
Background in ITIL-based or shared services environments.
Strong understanding of GenAI, machine learning and intelligent workflow automation.
Familiar with ServiceNow AI/Automation Engine, Microsoft Power Automate, or similar tools.
Knowledge of responsible AI principles, model governance, and data privacy.
Skilled at translating complex AI concepts into value-based outcomes for non-technical stakeholders.

Nice to Have

Certifications: ServiceNow Certified Implementation Specialist (AI/Automation Engine), Agile Product Owner (CSPO), AI Ethics / Responsible AI, or equivalent preferred.

Technical Stack

ServiceNow, UiPath, Microsoft
ServiceNow GenAI: Now Assist, Predictive Intelligence, Virtual Agent
ServiceNow AI/Automation Engine, Microsoft Power Automate

Team & Environment

You will be a core member of the Product team, partnering with IT, GBS and CI/PEX teams.

Benefits & Compensation

Private healthcare and group life insurance
Annual bonus
myBenefit platform/subsidy for Multisport cards
Internet and electricity allowance for remote work
Increased funding for the Employee Capital Plans (PPK) program; Rolls-Royce Sp. z o.o. contributes 3% to this program
Additional vacation days based on length of service with the employer

Work Mode

This role offers a hybrid work model (2 days in the office / 3 days from home) with a flexible start time between 7:00 AM and 9:00 AM. The position is based in our modern office located in the Krakow centre – the Unity Tower.

We are committed to being a respectful, inclusive, and non-discriminatory workplace where individuality is valued, diverse perspectives fuel innovation, and everyone can thrive.