Coast Professional, Inc. is looking for an Auditor I to ensure the company maintains compliance with client contracts and government regulations. This role performs detailed internal audits primarily for the Information Technology and Operations Departments, conducting evaluations and internal control reviews.

What You'll Do

Review workflows and work instructions to understand correct process execution.
Ensure client contract requirements are being met.
Audit assigned processes to confirm compliance with documented workflows.
Identify errors within processes that deviate from compliance standards.
Report defined errors to the management team.
Initiate non-conformities within the compliance management system.
Review corrective actions for accuracy and non-conformities for remediation.
Review operations emails and notifications to determine if account problems are isolated or widespread.
Initiate and review reports from client systems and internal systems to identify potential deficiencies.
Provide support to other areas of the compliance department when needed.

What We're Looking For

High school diploma or GED.
Experience in collections or a related profession.
Knowledge of collection practices.
Familiarity with IT functions.
High aptitude for problem solving, analyzing data, and interpreting contractual agreements.
Highly organized, able to work independently, motivated to meet deadlines, detail-oriented with a high level of accuracy, and able to multi-task.
Excellent interpersonal, oral, and written communication skills.
Knowledge of Microsoft Office, specifically proficient in Excel.
Display a high level of professionalism, integrity, and maturity.
Analytical and problem-solving skills.
Strong attention to detail.
Ability to work independently or as part of a team.
Good time management and organizational skills.
Exceptional oral and written communication skills.
Ability to prioritize work.
Successfully pass a pre-employment (post-offer) background check.
U.S. citizenship and security clearance granting access to classified information (as a federal contractor).

Nice to Have

Bachelor’s degree is desirable. An equivalent combination of education and work experience may be substituted.
Proficiency in Structured Query Language (SQL), with prior experience applying SQL in data analysis, reporting, or IT-related activities.
Experience with student loan collections.
Demonstrated experience working with technology using critical and analytical thinking.

Technical Stack

Microsoft Office
Excel
SQL

Benefits & Compensation

Compensation: $62,353.20
11 Paid Holidays
401(k) with matching
AD&D insurance
Dental insurance
Disability insurance
Employee assistance program
Flexible schedule
Health insurance
Life insurance
Paid sick time
Paid time off
Paid training
Referral program
Vision insurance
Company Paid single coverage Bronze or Silver Plan health care

Work Mode

This is a hybrid position based at 300 Gleed Ave, East Aurora, NY 14052.

Coast Professional, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, protected veteran status, genetic information or any other categories protected by applicable law.