AccorHotel is seeking a dedicated Auditor to join our team. In this role, you will guarantee the faithful compliance of all established processes and procedures for the reception area. You will be the face of our service, welcoming guests and clients at the counter or over the phone while upholding the brand's standards of excellence.
What You'll Do
- Ensure compliance with all front desk processes and procedures.
- Welcome guests and clients, both at the reception counter and over the phone.
What We're Looking For
- Knowledge of internal front desk procedures.
- Experience with hotel management software.
- Proficiency in Microsoft Office.
Nice to Have
- A minimum of 1 year of relevant experience.
Technical Stack
- Hotel management software.
- Microsoft Office.
AccorHotel is an equal opportunity employer.
