National General is looking for an Attorney Represented Moderate Bodily Injury Adjuster to investigate and resolve automobile accident claims involving property damage and/or bodily injury where an attorney or litigation is involved. You'll join a team dedicated to a caring, empowering, and restoring claims culture, leading with empathy to protect families from life's uncertainties.
What You'll Do
- Investigate automobile accidents involving single or multiple vehicles resulting in property damage and/or bodily injury with attorney/litigation involved.
- Assess coverage, liability, and damages.
- Provide exceptional customer service through voice calls, email, and text messages.
- Engage in negotiation processes to reach fair and timely injury settlements with all parties involved.
- Handle a high volume of pending cases.
- Handle third-party casualty adjusting, first-party collision, and third-party property damage claims.
- Perform detailed reviews of damage and interpret policies to determine coverage.
- Evaluate and negotiate claims settlements with customers, vendors, third party carriers, and claimants.
- Utilize multiple tools including estimate tools, job aids, and settlement platforms.
- Ensure timely and accurate documentation in the claims system.
What We're Looking For
- Must reside in the Eastern or Central Time Zones.
- Not available to residents of California, Alaska, Hawaii, and Puerto Rico.
- As a condition of employment, may be required to obtain an adjuster and/or an appraiser license within 60 days of hire.
Nice to Have
- Prior represented third-party casualty claim handling experience is highly preferred.
- Ohio and/or Connecticut casualty claims experience highly preferred.
- Prior litigation claims experience a plus.
- Proficient communication skills, especially over the phone.
- Ability to work independently and remotely, while managing time efficiently.
- Proficient knowledge of insurance policies, coverage, liability determination, and state regulations.
- Strong critical thinking and problem-solving skills.
- Knowledge of innovative tools and platforms for effective claims evaluation.
- Proficient in Microsoft Office Suite a plus.
Technical Stack
- Innovative platforms and tools for claims evaluation and negotiation
- Claims system
- Estimate tools
- Job aids
- Settlement platforms
- Microsoft Office Suite
Benefits & Compensation
- Competitive pay with support for development and career advancement.
- Flexibility in scheduling and a time off policy supporting work/life balance.
- Initial and ongoing training.
- Comprehensive benefits including 401K/pension, education reimbursement.
- Benefits package effective from Day 1 of employment.
- Compensation range: $50,000.00 - $82,542.50 annually.
Work Mode
This is a fully remote position based in or supporting the states of OH and CT.
The company prohibits discrimination based on ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race, religion, sex, or sexual orientation.
