What You'll Do
- Provide hands-on support to major and independent music labels, ensuring smooth onboarding and ongoing collaboration.
- Diagnose and resolve intricate rights management challenges using internal tools and cross-functional coordination.
- Work alongside Product and Engineering teams to shape features that address real partner needs in the evolving music landscape.
- Monitor key performance indicators and partner input to guide process enhancements and service improvements.
- Design and deliver educational content to help partners effectively use rights management systems at scale.
- Build trusted relationships with internal stakeholders including Legal, Business Affairs, Content Platform, and Data Insights teams.
Requirements
- 3+ years of experience in digital rights or technical operations with direct engagement in music industry partnerships.
- Familiarity with record labels, distributors, or artist management, and their operational workflows.
- Strong grasp of digital rights platforms across multiple service providers and content ecosystems.
- Proven use of automation, data analysis, and reporting tools to optimize workflows and inform decisions.
- Ability to translate data into clear insights and actionable recommendations.
- Excellent communication skills with a focus on high-quality, responsive partner engagement.
- Skilled at influencing cross-functional teams without direct authority.
- Detail-oriented and self-motivated, with the ability to manage strategic goals alongside daily priorities.
Benefits
- Comprehensive health insurance coverage
- Six months of paid parental leave
- 401(k) retirement savings plan
- 23 paid days off annually
- 13 paid flexible holidays per year
Work Mode
This role operates in a hybrid format, based in New York, NY. Employees have flexibility to work remotely while expected to be in the office 2–3 days per week to support team collaboration and partner engagement.
Company Culture
The organization champions diversity, equity, and inclusion across all dimensions of identity. It is committed to an environment where personal backgrounds and perspectives are valued. Differences are seen as a source of strength, driving innovation and better decision-making. Accessibility and reasonable accommodations are supported throughout the hiring process and employment lifecycle. The workplace reflects the belief that everyone should feel empowered to contribute authentically.
