Responsibilities
- Manage and strengthen relationships with clients, acting as a trusted business partner.
- Lead the development and execution of strategic solutions aligned with client objectives.
- Collaborate with cross-functional teams to ensure seamless delivery of projects and campaigns.
- Drive business performance through strategic planning, analysis, and optimization.
- Identify opportunities for growth and develop recommendations that create value for clients and the agency.
- Support commercial planning, resource management, and profitability objectives.
- Lead client presentations, business reviews, and strategic discussions.
- Ensure delivery excellence, quality standards, and achievement of agreed KPIs.
- Manage stakeholder relationships across clients, partners, and internal teams.
- Mentor and develop team members, fostering a culture of collaboration and continuous improvement.
- Support new business initiatives, pitches, and revenue-generating opportunities.
- Keep senior leadership informed of key developments, risks, and opportunities within the business.
Requirements
- Strong strategic thinking and problem-solving abilities.
- Excellent communication, presentation, and stakeholder management skills.
- Strong analytical and commercial acumen.
- Proven ability to manage multiple priorities in a fast-paced environment.
- Effective negotiation and relationship-building skills.
- Leadership capability with experience managing and developing teams.
- A proactive, collaborative, and results-oriented mindset.
- Bachelor's or master's degree in business administration, Marketing, Media Sciences, Communications, or a related field.
- 7+ years of relevant experience in client management, strategy, planning, account management, or a related discipline.
- Demonstrated experience managing client relationships and leading cross-functional teams.
- Strong track record of driving business growth, operational excellence, and client satisfaction
Benefits
- Competitive medical, vision, and dental insurance
- Significant paid time off
- Employee wellbeing facilities
- Employee mental health awareness days
- Employee resource groups
- Frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events
Work Arrangement
Hybrid — Pakistan
Additional Information
- If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.
