Penguin Random House is hiring an Associate

Penguin Random House is hiring an Associate to support the Penguin Random House Publisher Services (PRHPS) Client Operations team. This team guides over 60 independent publishers through sales and operational processes. You will assist with departmental needs, specializing in warehousing, distribution, financial accounting, and book production.

What You'll Do

• Assist the operations team when investigating client issues.
• Perform weekly client outreach to collect missing metadata and deliverables.
• Coordinate interdepartmental initiatives, including remainder sales, inventory cleanups, and metadata cleanups.
• Support the special projects team with team workflows and project initiatives.
• Manage calendars and meetings for the President of the PRHPS department.
• Run reporting on client data.
• Create, edit, and manage all process documentation.
• Build PowerPoint decks and other presentation materials.
• Test new client-facing training initiatives.
• Schedule and take notes during meetings in collaboration with meeting support tools.

What We're Looking For

• A few years of administrative, operations, and/or project management experience.
• Technologically savvy.
• A meticulous eye for detail, solution-minded, with a knack for problem solving.
• Comfortably communicates across different levels both interdepartmentally and externally with clients.
• Takes initiative, learns through asking questions, is curious, and has a strong desire to understand the 'why' behind the work.
• Desires to work in a highly collaborative environment across departments and functions.
• An interest in learning about all aspects of the book distribution business, including warehousing, metadata, and production.

Nice to Have

• Professional experience using Microsoft Office Suite and databases.
• Book/publishing industry experience.

Technical Stack

• Microsoft Office Suite
• Databases
• Meeting support tools

Team & Environment

You will be part of the PRHPS Client Operations team.

Benefits & Compensation

• Compensation: $56,000
• Medical/Prescription drug insurance, Dental, Vision
• Health Care/Dependent Care Flexible Spending Account, Health Savings Account
• Pre-Tax and Roth 401(k)
• Short and Long-Term Disability Insurance, Life/AD&D Insurance
• Commuter Benefits, Student Loan Repayment Program, Educational Assistance
• Generous paid time off
• All positions are currently eligible for annual profit award or bonus, subject to Company results

Work Mode

This is a remote position.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.