About the Role
Manages campus operations for two schools with responsibility for achieving high performance in non-instructional areas including front office, student information systems, child nutrition, transportation, health services, business office, facilities, technology, recruitment, and enrollment.
Responsibilities
- Recruits and retains high-performing individuals in all operations roles across campuses.
- Establishes consistent systems for coaching, feedback, and staff development including regular check-ins, observations, and talent reviews.
- Uses the APO Priorities Calendar to monitor progress, evaluate team performance, and align support with principal and headquarters input.
- Plans and executes targeted student recruitment initiatives focused on families near school locations.
- Leads recruitment efforts with a 3:1 applicant-to-seat ratio per grade level, prioritizing high-quality applications that convert to enrollment.
- Oversees the onboarding process to ensure new families remain engaged through their first academic year.
- Ensures compliance with federal, state, and organizational requirements during student registration, including transfers and assessments.
- Communicates and reinforces attendance expectations clearly to all families, especially PreK and Kindergarten households.
- Manages teams to implement standardized attendance accountability systems aligned with ADA policies, including defined escalation procedures and attendance times.
- Tracks daily and cumulative attendance data, shares it with stakeholders, identifies trends, and adjusts strategies weekly.
- Applies proven methods and tracking tools to improve Average Daily Attendance (ADA) and meet Progress Toward Goals (PTGs).
- Partners with school leadership teams to inspire staff and execute ADA initiatives for maximum impact.
- Follows federal and state ADA regulations through regular audits, policy updates, and team monitoring.
- Collaborates with Academic Counselors to build a positive school culture through events, recognition programs, and student engagement.
- Implements a system to routinely collect, review, and respond to feedback from students and parents regarding non-instructional services.
- Manages the full onboarding journey for new families from application through the first year of enrollment.
- Ensures auxiliary services deliver exceptional customer service while meeting efficiency and financial benchmarks.
- Provides tactical oversight for Transportation and Child Nutrition (CNP), though does not directly manage these teams.
- Directly supervises, coaches, and develops Certified Nurse’s Assistants (CNAs) and Facilities Managers.
- Leads Beginning of Year (BOY) planning to ensure all positions are filled and staff attend summer training.
- Aims for an average score of 3.5 on both parent and staff BOY surveys.
- Targets a BOY quality scorecard result of 90 or higher.
Benefits
- Eligible employees may receive up to 8 weeks of paid leave for birth or adoption, depending on tenure and caregiver status.
- Staff can apply for reimbursement of up to 50% of tuition costs for qualifying degree programs, up to $5,250 annually, subject to manager approval and budget.
- Employees receive 5 in-person counseling sessions per year, unlimited phone counseling, and additional work-life support at no cost.
- Dental and vision insurance plans are offered as part of the benefits package.
- Disability insurance coverage is provided.
- Life insurance is included in employee benefits.
- Parenting-related benefits are available.
- Generous vacation time is offered.
- Referral bonuses are available for successful hires.
- Professional development opportunities are supported.
- Relocation allowance may be provided if applicable.
Compensation
Salaries for people entering this role typically fall between $94,771 and $111,356, commensurate with relevant experience and qualifications and in alignment with internal equity. This role is also eligible for a performance bonus based on organizational performance and goal attainment.
Work Arrangement
On-site — IDEA Rundberg
Team
Over 8 Direct Reports. Direct reports include: Receptionist, SIS Coordinator, Registrar, Cafeteria Manager, Transportation Manager, Health Aide, Business Clerk, Facilities Manager.
What We Offer Compensation
- Salaries for people entering this role typically fall between $94,771 and $111,356, commensurate with relevant experience and qualifications and in alignment with internal equity.
- This role is also eligible for a performance bonus based on organizational performance and goal attainment.
Other Benefits
- Paid Family Leave: Eligible staff may receive up to 8 weeks of paid leave for the birth or adoption of a child, based on their tenure with the organization and caregiver designation.
- Tuition Reimbursement: Staff members may apply for up to 50% of tuition paid toward a qualifying degree program, up to $5,250 maximum per year subject to manager discretion and budget availability.
- Employer-Paid Mental/Behavioral Health: 5 face-to-face counseling sessions within a year, unlimited 24/7 telephonic counseling, and other work-life services available at no cost.
- Other benefits include dental and vision plans, disability, life insurance, parenting benefits, generous vacation time, referral bonuses and professional development.
- IDEA may offer a relocation allowance to defray the cost of moving for this role, if applicable.
What You Bring -- Competencies
- Believes and is committed to our mission and being an agent of change: that all students are capable of getting to and through college
- Has demonstrated effective outcomes and results, and wants to be held accountable for them
- Has a propensity for action, willing to make mistakes by doing in order to learn and improve quickly
- Works with urgency and purpose to drive student outcomes
- Thrives in an entrepreneurial, high-growth environment; is comfortable with ambiguity and change
- Seeks and responds well to feedback, which is shared often and freely across all levels of the organization
- Works through silos and forges strong cross-departmental relationships in order to achieve outcomes
- We believe in education as a profession and hold ourselves to high level of conduct, professionalism and behaviors as models for our colleagues and students
About IDEA Public Schools
At IDEA Public Schools, we believe each and every child can go to college. Since 2000, IDEA Public Schools has grown from a small school with 150 students to a multi-state network of tuition-free, Pre-K-12 public charter schools. IDEA Public Schools boasts national rankings on The Washington Post and U.S. News & World Report’s top high schools lists. IDEA serves over 80,000 college-bound students in 143 schools across Texas, Florida, Ohio, and is on-track to maintain its legacy of sending 100% of its graduates to college. When you choose to work at IDEA, you are part of our IDEA Team and Family. You will work alongside team members who set and reach ambitious goals every day, are excited to continue to grow with IDEA, and work relentlessly to make college for all a reality. At IDEA the Staff Culture and Belonging Team uses our Core Values to promote human connection and a culture of integrity, respect, and belonging for all Team and Family members. Learn more about our Commitment to Core Values here: https://ideapublicschools.org/our-story/#core-values
To Apply
Please submit your application online through Jobvite. It’s in your best interest to apply as soon as possible.
Other
Relocation allowance may be offered to defray the cost of moving for this role, if applicable
