London, England, United Kingdom On-site Employment

Boots is hiring an Assistant Manager

About the Role

Boots UK Stores is looking for an Assistant Manager to support the Store Leader in delivering excellent customer care and operational standards every day. You will connect with customers to understand their needs, leading and inspiring your team by demonstrating leadership on the shop floor across both retail and pharmacy.

What You'll Do

  • Lead your team to deliver business growth by providing care to our customers and patients.
  • Be responsible for the performance and development of your team which you will deliver through regular coaching and reviews.
  • Deliver a sustainable and efficient retail and pharmacy business in your store to ensure stock availability, control costs, minimise loss and meet our customers’ expectations.
  • Conduct regular reviews, audits and risk assessments to protect patient and public safety.
  • Interpret data, trends and insights to work at pace and react to the changing needs of the customer.

What We're Looking For

  • Experience leading a team within a customer facing setting.
  • An understanding of how to achieve performance goals through inspiring and coaching a team.
  • A collaborative personality and able to succeed in a team-centred environment.

Nice to Have

  • Experience working within community pharmacy.
  • Confidence with navigating and embracing new technology.

Team & Environment

Support the Store Leader and report directly to the Store Leader.

Benefits & Compensation

  • Boots Retirement Savings Plan.
  • Discretionary annual bonus.
  • Generous employee discounts.
  • Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child.
  • Flexible benefits scheme.
  • Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.

Work Mode

This is an onsite role located in London.

We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all.

Required Skills
Team LeadershipPerformance ManagementCoachingCustomer ServiceCollaboration
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About company
Boots

Boots is a healthcare and beauty retailer operating in the United Kingdom.

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Job Details
Department Sales
Category other
Posted 14 days ago