The University of Chicago is looking for an Assistant Director, Operations to manage the strategic and day-to-day facilities needs of undergraduate residence halls. You will play a key role in ensuring secure, well-maintained environments that foster a sense of belonging and support the University's academic mission.
What You'll Do
- Supervise unionized clerical staff, including hiring, training, and evaluating performance to ensure effective delivery of mail, building repairs, and access control.
- Manage residence hall furnishings and equipment inventories, repairs, and replacement.
- Provide financial oversight of operating budgets, proposing budgets that meet long and short-term facility needs and align with strategic objectives.
- Coordinate service delivery for residence hall openings, closings, and special events.
- Participate in planning for capital projects, provide logistical coordination for contractors, and communicate on performance and timelines.
- Represent Housing and Residence Life on University committees and develop partnerships with UChicago Dining, Facilities Services, and International House.
- Develop facilities maintenance policies and procedures, and plan renovation projects to be completed on time and within budget.
- Coordinate with staff from other units and supervise the work of contractors and facilities staff.
- Participate in an on-call duty rotation for after-hour emergencies and attend bi-weekly staff meetings that require later evening hours.
What We're Looking For
- College or university degree in a related field or an equivalent combination of education and experience.
- Knowledge and skills developed through 5-7 years of work experience in a related job discipline.
Nice to Have
- Experience supervising staff.
- Customer service and vendor relations experience.
- Valid driver's license upon offer of employment and ability to pass the University's motor vehicle records process.
- Knowledge of Microsoft Excel and Word.
- Ability to learn a range of position-related software applications.
- Knowledge of industry standards for residential building services, repairs, and maintenance.
- Quality decision-making, accountability, employee engagement, partnership, collaboration, performance execution, and strategic agility.
Technical Stack
- Microsoft Excel
- Microsoft Word
Team & Environment
You will work in close collaboration with Facilities Services, live-in residential staff and faculty, and professional Housing and Residence Life staff.
Benefits & Compensation
- Compensation: $63,750.00 - $78,000.00
- Health, retirement, and paid time off benefits.
Work Mode
This is an onsite position in Chicago, IL.
The University of Chicago is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender, gender identity, or expression, national or ethnic origin, shared ancestry, age, status as an individual with a disability, military or veteran status, genetic information, or other protected classes under the law.
