EDP Renewables is looking for an Asset Operations & Maintenance Senior Specialist to join our team. In this senior role, you will focus on the remote monitoring, alarm triage, and operational reporting for our solar photovoltaic assets, ensuring optimal performance and reliability.
What You'll Do
- Monitor in real time the production performance, alarm activity, and data integrity of solar assets.
- Assess alarm severity and prioritize interventions in line with established guidelines and SLAs.
- Detect production losses, communication failures, inverter outages, and anomalous behavior promptly.
- Conduct initial alarm diagnosis and troubleshooting, performing remote corrective actions when applicable.
- Escalate issues to internal teams or external service providers as required and follow through to resolution.
- Log incidents, root causes, and corrective actions in ticketing systems.
- Execute daily monitoring routines, validate meter readings, and review critical system data.
- Support compliance with response and resolution SLAs.
- Contribute to the continuous improvement of operational workflows and internal procedures.
- Ensure proper closure, documentation, and traceability of incidents.
- Support the preparation of operational reports focused on incidents, asset performance, and critical events.
- Identify recurring alarm trends and recommend mitigation measures.
What We're Looking For
- University degree and Master’s in Engineering.
- 2 to 6 years of experience in remote monitoring, operations, or technical roles within the energy, telecommunications, or other utilities sector.
- Basic to intermediate knowledge of solar photovoltaic (PV) systems.
- Experience working in dynamic, high-volume, SLA-driven environments, preferably within operations centers.
- Fluency in Portuguese.
- Proficiency in digital tools and MS Office, particularly Excel (pivot tables and basic data analysis).
Nice to Have
- Previous experience with Alarm Systems, Remote O&M, Service Desk, or technical support functions will be considered an asset.
- English is a plus.
Technical Stack
- MS Office
- Excel
Work Mode
This role offers a hybrid work arrangement.
Our vision is that each person combines their unique characteristics and experiences to fulfill our mission of creating new energy for the planet. We are an inclusive employer, ensuring all candidates are treated fairly throughout the recruitment process. We welcome and value all people, and we are committed to fostering a sense of belonging for each person who is part of the EDP group.
