Mercier Consultancy Group is hiring for an Arabic-speaking client support role based in Sofia, Bulgaria. You will provide expert assistance to clients, handle inquiries and bookings, and ensure smooth operational processes. We offer a fully paid relocation package to help you move to Sofia.
What You'll Do
- Provide expert support and assistance to Arabic-speaking clients via phone, email, and other communication channels.
- Handle inquiries, bookings, and customer service issues promptly and effectively.
- Collaborate with cross-functional teams to ensure customer satisfaction and smooth operational processes.
- Maintain accurate client records and documentation using company systems.
- Stay informed about product offerings and industry updates to better assist clients.
- Participate in training sessions and meetings to continuously develop skills and knowledge.
What We're Looking For
- Arabic speaking proficiency.
Benefits & Compensation
- Fully paid relocation to Sofia, Bulgaria.
Work Mode
This is an onsite position located in Sofia, Bulgaria.
